How our deliveries are handled
At Top Yacht we are professional, safe and reliable, we see the delivery through no matter what is thrown our way, we keep in contact with you to ensure you're up to date with the latest, we also carry a tracker for your comfort in knowing where your boat is. We are very experienced and qualified to ensure your boat gets the best care it deserves.
If its a sail boat we sail it, motoring it as little as necessary, Although that doesn't mean to say we drift along at 1knt when the motor will push us at 4-5knots. Remember the engine/s are under more demand than a little weekend sail around the bay, even if we have breeze to sail in we need to keep battery power supplied to the instruments and some lights (nav-lights in particular). Ensure the motor/s are fully serviced and the alternators are in good condition and the charging regulator is working, if solar panels are available have the regulator checked too.
We had a recent delivery where the alternator regulator failed and started pumping in some serious voltage, way to much for the batteries to take in consequently had to shut an engine down (the faulty one, lucky was a catamaran, nonetheless a scary thing to happen at 0200hrs) Motor cruiser definitely have the engines fully serviced, its a bit hard to paddle a 40 foot cruiser!
Checking the primary power horse rigging and sails etc.. these we will use. Have a rigger to check the rigging, and that the insurance company is happy with the age of the standing rigging. (A recent delivery we had the rigger find a minute crack in the forestay turnbuckle and the boat had hardly sailed scary!)
Sails, well these are easy to check, look at the leech and luff for any tears or broken stitching(you need to look really hard to see damaged stitching) and batten cars (if you have them) spray them with dry silicone.
We don't hit you for extras such as, it took longer so consequently you owe us more, we stick to the fee we agree on. If there are any extra's (spares or repairs) we get the ok from you first, or alternatively we have you deal direct with whomever and sort it.
Our pricing is based on per nautical miles via navigable waters, a retainer of 50% of the total delivery fee is required to secure the delivery. The balance is due on arrival at the boats destination.
Our delivery fees are based on a per nautical mile, our rate is between $3.00 - $5.00, in cases where paid crew are required the rate will be between $5 - $6, excluding any transport costs to and from the vessel. All expenses are the owner responsibility.
A service fee for any works we carryout or organise on the vessel prior to, during or post the delivery we offer a flat rate of $300 per day,
DAYS HELD OVER DUE TO WEATHER
It's unfortunate as we sailors know the weather is the primary factor to deal with in any form of boating, as you would appreciate deliveries are not immune to it neither. Top Yacht Delivery tends to deal with each weather delay as they present themselves, (we try our best to slip through a weather window) we are constantly monitoring the weather and inform you of our impending weather conditions and discuss our plan of action. In most cases we hold out for two days and it's good to head again.
Our per nautical mile rate does not include transport to the departure location or from the boat at the final destination or anywhere in between, (should the weather hold us up for a prolong time) all the running coats are the owners responsibility, such as; fuels, marinas, repairs custom fees, any and all fees as if you where delivering the boat yourself.
ESTIMATES ON THE DELIVERY EXPENSES
We tend to give estimates on running costs for the delivery fuel etc.. (we pay for our own food) once we are close to the departure date based on the weather forecast and speed of the boat from A-B. This way you will be aware of any additional cost that are likely.
On rare occasions we have had the owner provide a card number for all upfront payments if necessary we of course are responsible and contact the owner prior to any charges being made.
Small repairs shouldn't occur if the boat is prepped well before departure, if something small should arise we will apply our knowledge to best of our ability to remedy it whilst at sea, it must be stressed that some repairs will need professional services engaged.
REPAIRS NEEDING A SPECIALIST
Repairs that need professional services engaged, we manage this for you and see that the services are completed we do charge an hourly rate for this and send you an invoice for only the hours that we are engaged to manage, not a daily rate fee that some charge when they only do 1/2 day or less.
STICKING BY YOU!
We stick the delivery out, this where we are different. Other's will simply walk away if the repairs not completed in 2 days (would be so lucky to have a repair specialist available so soon) and then they even tear the contract up, consequently leaving you with re-negotiating a deal or having find another skipper and crew.
We're here to help you out.
SAFETY & SEAWORTHINESS
In regards to the overall seaworthiness, all we ask is that the boat be sound no water ingressing anywhere, (dry bunks to please) a recent survey particularly under water, all safety equipment is 100% ready for all states and offshore passage making the boat will go through, a sound hard bottom dinghy is ok for deliveries north of Sydney, a liferaft is required for the southern water and over the top of Australia. We don't want to see the inside of the liferaft, that's why its imperative that your boat be seaworthy and capable of the passage.
We can offer the service of prepping the boat to the standards, especially if it been sail in coastal inshore waters, we charge an hourly rate for all prep works.
Ok, the biggy! Insurance, it needs to cover the skipper in charge (if he's the one, if you are on board no problem, as you have the responsibility of the boat and we just apply our professional approach and knowledge to keep it safe!) for the duration of the passage. Your insurance company most commonly a phone call to advise them is all that's needed, some insurers forward a policy letter including the skipper . This is good to have done ans sent to us before we arrive at the vessel's location, we don't like going to sea not knowing we're covered! We are happy to discuss this with you and/or your insurance company.
ARRIVAL AT THE LOCATION
Arrival at your boat we look at 3-2days and more if overseas and if we need to prep her for the passage. Initially we need to get accustom to her surroundings and sus every little knook and cranny out and be satisfied that it's good to go. If we don't like what we find we will contact you and discuss a plan of action to achieve the level required for the passage. We always strive to help you out to bring her up to standard. In extreme cases we have in the past left the boat but kept in contact to find out when it would be ready.
SKIPPERING & CREWING
The skipper that sails your boats or relocates it is the director of Top Yacht Delivery, not a paid wanna be skipper. Top Yacht Delivery never sub-contracts its deliveries.
Our crew we prefer to pay them for their effort, remember their up in the very early hours looking after your yacht, we believe in team work that leads to a much safer and efficient delivery of your boat. Hence our rate is a little bit higher than others, but a small price to pay to have your boat safe and looked after rather than a damaged boat.
Top Yacht Delivery is open to negotiations on the per nautical mile rate if you find a cheaper rate contact us and we'll be more than happy to beat it! (Excludes first bookings discount) Proof of a cheaper price must be produced to Top Yacht Delivery.
WE ARE GENUINE SKIPPERS
We are an Australian based business with International and Australian Qualifications and more than 30,000nm miles doing deliveries. Covered most of it here in Australian water, if we don't know the coast of this great land who does!